1. Definition of Project Goals
What is the desired result? What is the project focused on - verifying compliance, optimizing expenses, improving customer satisfaction, speeding up the process or something else?
2. Process Identification
On which processes will we focus? Who participates in the process? Which IT systems are used in the process?
3. Data Extraction
Once all data sources (systems used within the process) are identified, check source connectivity and extract log data.
4. Data Preprocessing
Prepare the data - combine data from different sources, create & preprocess the event log and import it into Minit.
5. As-Is Process Model
Minit will automatically create the process maps and analysts will examine the discovered process and perform initial process analysis.
6. Interactive Analysis & Refinement Workshops
In an interactive workshop together with Business Process Owner and Stakeholders, we will clarify the open questions regarding the process. Afterwards, analysts will perform advanced process analysis.
Minit or Partner presents the findings and gives recommendations.
8. Process Optimization
Customer implements some or all recommended improvements.
9. Measure & Compare
Compare optimized process with the original to measure impact.